7 & 8 Oct – Understanding Incoterms 2020 & Impact on Import & Export Trade

  • Key differences between 2010 and 2020 Incoterms
  • Impact on Incoterms 2020 on International Trade
  • Understand the various types of documentation used and the impact of new Incoterms on trade
  • 7 & 8 Oct – Managing People Effectively

  • Learn proven techniques and insights on best practices and key tactics to lead successfully in the workplace
     Clear and engaging communication
     Establishing focused directions
     Coaching to enhance performance
     Providing effective feedback
     How to engage employees and create meaningful relationships
  • 21 & 22 Oct – Managing Difficult Employees, Absenteeism & Disciplinary Process

  • Understand the different forms and causes of Difficult Employees and Absenteeism.
  • Create the appropriate strategy and conducive climate and environment required to reduce the problem.
  • Acquire the relevant technical and legal knowledge in dealing with such problems and situations.
  • Take appropriate and pro-active disciplinary action as a last resort.